Full-time[URGENT] Business Analyst - Manufacturing (SAP/ERP)

Ho Chi Minh City, VietnamEngineering

Job Responsibilities

  • Engage directly with clients and business stakeholders to gather, clarify, and align on business requirements and project objectives.

  • Analyze, map, and document end-to-end manufacturing business processes (As-Is / To-Be), covering production planning, shop-floor execution, material management, and quality control.

  • Produce and manage high-quality business and functional documentation, including Business Blueprints (BBP), Functional Specifications (FS), BRD, FRD, and user stories.

  • Act as the primary bridge between business stakeholders, SAP functional consultants, product, and engineering/development teams.

  • Collaborate closely with technical teams throughout system integration, configuration, development, and delivery.

  • Participate in User Acceptance Testing (UAT), clarify requirements, verify business scenarios, and drive issue resolution.

  • Ensure delivered ERP solutions align with business goals, plant operational needs, and compliance standards.

Requirements

  • 5+ years of experience as a Business Analyst, with proven track record in ERP implementation or customization projects.

  • Solid domain knowledge in ERP systems, specifically SAP for Manufacturing (experience with modules such as SAP PP, MM, or QM is strongly preferred).

  • Strong expertise in business process mapping (BPMN), gap analysis, and preparing functional specifications (FS) and requirement documents.

  • Proven ability to communicate effectively with clients and plant stakeholders - gathering requirements, managing expectations, and presenting solutions clearly.

  • Proficiency in SQL and data analysis fundamentals.

  • Experience working with APIs (RESTful/SOAP), system integration concepts, and interfaces between SAP and third-party systems (e.g., MES, WMS, or legacy systems).

  • Experience working in Agile/Scrum or hybrid implementation environments.

  • Strong awareness of information security, data governance, and compliance requirements in ERP / SAP / Manufacturing environments.

  • Ability to identify data security and integration risks, particularly across multi-vendor environments, third-party system interfaces, and sensitive manufacturing data (e.g., BOMs, formulas, cost data).

  • Demonstrates adherence to, and promotes team compliance with, processes related to information classification, incident reporting, and project document control.

  • Travel Requirement: Willing to travel to client manufacturing sites in other provinces and work onsite for extended periods, potentially up to one month.

Nice to Have

  • Experience with S/4HANA migration or roll-out projects.

  • Hands-on experience with AI-related projects (predictive maintenance, demand forecasting, data-driven features) or working alongside Data/ML teams.

  • Professional proficiency in English - reading technical documentation, writing specifications, and communicating with international stakeholders.

  • Understanding of manufacturing compliance standards and shop-floor regulatory requirements.

Tools & Ways of Working

  • ERP & Systems: SAP (ECC / S/4HANA), exposure to MES / WMS integration.

  • Requirements & Collaboration: Jira, Confluence.

  • Modeling & Design: BPMN / diagramming tools (Draw.io, Lucidchart, Visio), Figma.

  • Data & APIs: SQL clients, Postman / API documentation tools.

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