Ho Chi Minh City, VietnamEngineering
Engage directly with clients and business stakeholders to gather, clarify, and align on business requirements and project objectives.
Analyze, map, and document end-to-end manufacturing business processes (As-Is / To-Be), covering production planning, shop-floor execution, material management, and quality control.
Produce and manage high-quality business and functional documentation, including Business Blueprints (BBP), Functional Specifications (FS), BRD, FRD, and user stories.
Act as the primary bridge between business stakeholders, SAP functional consultants, product, and engineering/development teams.
Collaborate closely with technical teams throughout system integration, configuration, development, and delivery.
Participate in User Acceptance Testing (UAT), clarify requirements, verify business scenarios, and drive issue resolution.
Ensure delivered ERP solutions align with business goals, plant operational needs, and compliance standards.
5+ years of experience as a Business Analyst, with proven track record in ERP implementation or customization projects.
Solid domain knowledge in ERP systems, specifically SAP for Manufacturing (experience with modules such as SAP PP, MM, or QM is strongly preferred).
Strong expertise in business process mapping (BPMN), gap analysis, and preparing functional specifications (FS) and requirement documents.
Proven ability to communicate effectively with clients and plant stakeholders - gathering requirements, managing expectations, and presenting solutions clearly.
Proficiency in SQL and data analysis fundamentals.
Experience working with APIs (RESTful/SOAP), system integration concepts, and interfaces between SAP and third-party systems (e.g., MES, WMS, or legacy systems).
Experience working in Agile/Scrum or hybrid implementation environments.
Strong awareness of information security, data governance, and compliance requirements in ERP / SAP / Manufacturing environments.
Ability to identify data security and integration risks, particularly across multi-vendor environments, third-party system interfaces, and sensitive manufacturing data (e.g., BOMs, formulas, cost data).
Demonstrates adherence to, and promotes team compliance with, processes related to information classification, incident reporting, and project document control.
Travel Requirement: Willing to travel to client manufacturing sites in other provinces and work onsite for extended periods, potentially up to one month.
Experience with S/4HANA migration or roll-out projects.
Hands-on experience with AI-related projects (predictive maintenance, demand forecasting, data-driven features) or working alongside Data/ML teams.
Professional proficiency in English - reading technical documentation, writing specifications, and communicating with international stakeholders.
Understanding of manufacturing compliance standards and shop-floor regulatory requirements.
ERP & Systems: SAP (ECC / S/4HANA), exposure to MES / WMS integration.
Requirements & Collaboration: Jira, Confluence.
Modeling & Design: BPMN / diagramming tools (Draw.io, Lucidchart, Visio), Figma.
Data & APIs: SQL clients, Postman / API documentation tools.